Changelog

Offline patch management

Level now handles devices that were offline during your scheduled patch policy window. Our patch policies are a great way to keep your devices up-to-date and keep your Security Score nice and high. However, devices that were offline would simply fail to install and try again the next time the policy ran. We know tha…

Offline patch management configuration in Level

Level now handles devices that were offline during your scheduled patch policy window. Our patch policies are a great way to keep your devices up-to-date and keep your Security Score nice and high. However, devices that were offline would simply fail to install and try again the next time the policy ran. We know that it can be quite difficult to ensure that some devices are online at the right time.

We've got you covered. Any devices that miss a scheduled install will be updated the next time Level sees them. Updates that require a reboot will still be installed but the device will not be rebooted. This feature can be easily configured in the patch policy settings.

Improvements

  • We've added real copy-and-paste actions to remote control sessions. The new copy action grabs the highlighted text on the remote machine and inserts it into your local clipboard. The new paste action takes the text from your local clipboard and outputs it on the remote machine. Best of all, paste works on the login screen!
  • The previous actions for "Get Clipboard" and "Send Clipboard" are still available to transfer and maintain clipboard contents with ease between your local and remote devices.
  • The scripts page has been updated to use our new table. This aligns with other table updates across the app and allows for sorting, column selection, and bulk actions. More improvements coming here soon.
  • Level was a little overzealous in preventing scripts from being deleted. Previously we would stop you if the script had ever been used in an alert. Now you can delete any script that isn't actively being used for a device monitor.
  • Editing a monitor with a "breach duration" of 0 was sometimes causing the duration to be changed to 1. This should no longer happen.
  • Before installing updates, the Level agent has to query Windows to get more information about each one. Previously, this action had a timeout of one minute but it turns out that older machines could take much longer. The timeout for this phase has been greatly increased.

Bug fixes

  • During a Windows shutdown, the security center stops working. If the agent happened to query the security center during this time we would get back negative values that could temporarily reduce the device's security score. We now ignore these values.
  • The admin account count should now be correct on non-English machines.
  • Some of the HTTP requests coming from the agent didn't have an explicit timeout set. This could potentially lead to hanging requests. This has been addressed and all HTTP requests have a timeout.
  • We now prevent a role from being deleted while it has active user invites associated with it.
  • A bug popped up in a recent release that caused the toast message shown after taking an action on a single device to incorrectly show the count of all devices that matched the current search. The message now properly reflects the action.
  • We fixed a bug that caused the process and services sidebar in a remote control session to appear blank until it was collapsed and reopened. Now it should always show content the first time.