Introducing webhook triggers and new actions

Unlock new Webhook Triggers and User Actions to streamline your IT automation processes.

Major feature

Webhook trigger

We are thrilled to introduce a new trigger type in our automation platform: the Webhook trigger. This new feature enhances automation usage by allowing it to receive real-time data from external sources via HTTP requests, enabling automation triggering based on events from external systems like monitoring tools, CRM systems, or cloud services.Webhook triggers provide the capability for event-driven automations, dramatically improving response times and operational efficiency. For instance, an alert from a helpdesk software can immediately initiate diagnostic or remediation actions in Level, seamlessly integrating IT management with business processes.With detailed logging for webhook activities, Level ensures that your automation workflows are both effective and reliable. This new feature expands our platform’s automation capabilities, empowering you to build more interconnected and responsive IT management solutions.

Major feature

User Approval action

We are also excited to add a new User Approval action. This feature introduces an essential layer of interaction by requiring end-user approval for certain automation events. This new capability ensures that actions that are sensitive or impactful can be validated by the actual users before execution, aligning automated IT management processes more closely with individual user needs and compliance requirements. The User Approval action allows for a dynamic and flexible approach to automation. End-users receive notifications to approve or delay actions, empowering them to have control over the changes affecting their systems. If necessary, IT administrators retain the ability to override the user decision after a specified number of attempts, ensuring that essential actions can be enforced for security or operational continuity. This feature is designed to bridge the gap between automated operations and user oversight, providing a balance between efficiency and control. The introduction of user approvals into automations will not only enhance security protocols but also foster a more interactive and responsible environment for managing IT resources.

Major feature

Windows Defender Scan and Update actions

Lastly, we are adding in two new powerful actions: Windows Defender scan and Windows Defender update. These actions enhance the security capabilities of your automations by integrating directly with Windows Defender, the leading anti-malware component of Microsoft Windows. The Windows Defender scan action allows you to automate the process of running malware scans across your managed devices, ensuring that security checks are both regular and thorough. This helps maintain high levels of protection against malware, viruses, and other threats without manual intervention. On the other hand, the Windows Defender update action automates the updating of Windows Defender’s security intelligence, keeping your systems up-to-date with the latest definitions and ensuring optimal defense against new threats. Together, these actions simplify the management of device security in an increasingly complex threat landscape. By automating both the scanning for and updating of security threats, Level empowers IT administrators to ensure that all managed devices are both protected and compliant with the latest security standards, streamlining security operations and enhancing overall system integrity.