Feature requests
Under consideration

Antivirus/EDR Integration

It would be nice to have an antivirus integration built in to automatically install an antivirus or edr program. Even if it’s $X amount per endpoint to on the cost it would be worth it. Currently I have devices that have either Bitdefender/Webroot or Huntress EDR installed through a separate RMM tool, it’s really stopping me from switching fully over.

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Discussion

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Level SupportLevel staff

Thanks James! Do you need more than installing the EDR to get what you are looking for? We're close to releasing custom fields, and once that's done, and automation to deploy EDRs will be a piece of cake.

James Goldston

If that’s the case, then it should work out just fine.

Jacob HaugLevel staff

Awesome! You can expect custom fields later this week or early next week. That being said, we're still hoping to do a deep AV/EDR integration with Automations Actions for Installing, Uninstalling, Updating, Scanning, and managing AV.

Lucas Hökerberg

Would be great to integrate with Bitdefender GravizyZone as well to e.g., link security scores and alerts with what Bitdefender sees. In that way, we can centrally manage e.g., notifications for endpoints (an alert in Bitdefender triggeres an alert in Level).

Jacob HaugLevel staff

We already support silently installing as well as monitoring BitDefender GZ. Here's an automation that installs it for you: https://app.level.io/import/automation/Z2lkOi8vbGV2ZWwvQWxsb3dlZEltcG9ydC8yMjc Hope that helps!

Paweł

I vote for BDGZ integration too

Jacob HaugLevel staff

We already support silently installing as well as monitoring BitDefender GZ. Here's an automation that installs it for you: https://app.level.io/import/automation/Z2lkOi8vbGV2ZWwvQWxsb3dlZEltcG9ydC8yMjc Hope that helps!

Nick Vasilopoulos

This would be welcomed. I hope SentinelOne makes it onto the list of supported EDRs.

Brian ScheeweLevel staff

We are tracking 2 specific vendors: Sentinel One: https://feedback.level.io/p/sentinelone-integration Windows Defender: https://feedback.level.io/p/windows-defender-integration

Mitch Arseneau

Would be great to see an integration with Sophos

Nicholas Winslow

Bitdefender GZ integration would go a long way towards keeping my eye away from Ninja.

Jacob HaugLevel staff

We already support silently installing as well as monitoring BitDefender GZ. Here's an automation that installs it for you: https://app.level.io/import/automation/Z2lkOi8vbGV2ZWwvQWxsb3dlZEltcG9ydC8yMjc Hope that helps!

Michael

Can we also add AVG Business as an EDR to this list? We currently have about a dozen clients with over 100 endpoints that use AVG Business

MP Informatique

im using Threatdown OneView (Malwarebytes) and would be great to be integrated

Hugh Blanchard

+1 We also use Threatdown OneView. They also just released email security and it would be great it level.io (http://level.io) integrated with this service as well.

DomenicoTripodi

I also think that integrating Bitdefender Gravity Zone could make many Ninja users switch to Level

Level customer

It 100% would for us. It's one of our Ninja selling points because Gravityzone can be a pain to deploy without RMM integration.

Jacob HaugLevel staff

We already support silently installing as well as monitoring BitDefender GZ. Here's an automation that installs it for you: https://app.level.io/import/automation/Z2lkOi8vbGV2ZWwvQWxsb3dlZEltcG9ydC8yMjc Hope that helps!

Ryan Dampier

Add heimdal to the list for integrations! Would be awesome to have

Nick Vasilopoulos

Their integration with HaloPSA is well done - https://support.heimdalsecurity.com/hc/en-us/articles/19829922654493-Cross-Platform-Product-Release-Heimdal-1-5-for-Ubuntu-Heimdal-for-macOS-3-2-9-RC-and-3-3-0-Production-and-Heimdal-HaloPSA-Integration-for-Windows#h_01J1ETHMBSM8KMYHXG6EE84NSB?partner=blog

Seby Bell

I notice this is from last year and there is no listing of AV integrations. Are there any available yet?

Jerome Whyte

Integration with Huntress EDR would be great!

Labsy

Exactly! Huntress is one of more affordable Managed EDR's, so at least some basic level of integration, like installed/active/healthy from Huntress agent would be great.

Jacob HaugLevel staff

FYI, we do have Automations to install and monitor Huntress in our library. You can also reach out to support for them as well.

Tobias Schlund

ESET PROTECT would be really great! 🔥

Sid Engel

I'm currently doing this(for BitDefender) via automation. We have a script that installs EDR, and an automation built to run the script on new device add. As part of my onboarding with clients, before they make the move... We ensure that their previous provider has removed any other endpoint tools they may be running and execute a smooth cutover and install ours on that same day.

Thomas

Is there an update on this? The lack of Bitdefender GZ integration means we're currently sticking with NinjaOne

Jacob HaugLevel staff

We already support silently installing as well as monitoring BitDefender GZ. Here's an automation that installs it for you: https://app.level.io/import/automation/Z2lkOi8vbGV2ZWwvQWxsb3dlZEltcG9ydC8yMjc Hope that helps!