CompletedCompleted April 23, 2025

Automation for Deleting Old Devices

It would be nice to have the functionality to set parameters to mark a device as "old", i.e., it hasn't connected in x amount of days. Further, it would be nice to build an automation to automatically purge devices marked as old after a set amount of time. For example, if a device hasn't been online in 60 days, let's mark it as "Old," maybe with a Tag. If it comes back online, the Tag can be removed, but if it's offline for an additional 30 days, it's automatically deleted.

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Discussion

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Jacob HaugLevel staff

Apr 23, 2025

Great suggestion, makes complete sense. I can definitely see this as a conditional automation trigger. We could set up a scheduled automation that runs monthly on devices with "Last seen" between X and Y days, applying an "Old" tag as you suggested. Then we could have a second automation that looks for devices with that tag and deletes them after your specified additional period.

Phillip P.

Mar 20, 2026

This could be expanded and more useful - Add a feature to auto remove devices from the dashboard and billing after they have been offline for X amount of time. If they come back after that they will continue in Level like normal. This would greatly assist with decommissioning PCs that are no longer in use. For example - A device removes from the dashboard if it has been offline for X weeks. If it ever comes back online then it goes back into the dashboard and resumes normal RMM operations. If it never comes back online it is now removed from the dashboard and billing basically auto decommissioning it from Level. SentinelOne has this feature and it is very helpful to remove devices no longer in service. The amount of time(X) to drop devices from the dashboard should be an option admins can set. I want to have OP's feature listed above but I want the devices to come back if they ever come online again so we the PC get managed and not have a old device sneaking back in without RMM running.