When in Remote Control, Level User can choose to see all displays side by side, as well as individual displays
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17 comments
Use the email address associated with your Level account.
Most needed feature! Most of my users have 2 monitors, Support calls often go like this: User: "See this error?" Me: "No" User: "This, right here!" Me: "Oh, you must have 2 screens, hang on..." (click menu to switch screens, and wait about 7 seconds for the display to refresh) Me: "Ok, I see your other screen now, but there's nothing on it" User: "Oh, I moved the window over to the other screen so you can see it" Me: 🫠So what I do now (if I remember) is open TWO level tabs, so I can flip between screens quickly.
This is exactly what I go through day in day out, and we moved to Level from Screen Connect, so it's like the rug has been pulled from my feet.
Great suggestion Steven! I did want to mention a workaround in the meantime. You can open multiple remote control connections to the same device in different browser windows.
That's....actually a really clever workaround. I hadn't thought about that! Are there any performance hits from having multiple active sessions on the same device?
No, the impact should be minimal on modern systems.
Agreed. Almost all of our workstations have at least two monitors, and a lot of users are using their laptops as a 3rd screen if they don't already have one. And we all know how Windows can arbitrarily decide which screen to use at any given moment 😅
Any update on this one pls team? Love level but it's a very much needed and useful feature, standard available in most (all) other options out there. Please can you fast track this one?
Can you tell me another web based remote control tool that shows multiple monitors at the same time? I'd love to check it out, as browser size is a limiting factor here. We don't have a desktop app and the video element is displayed within your browser window, which limits real estate to show multiple displays.
The easiest web based one to checkout for remote desktop dual screen would be Chrome Remote. It lets you toggle between single screens and see all screens. I believe it lines them up as you have the layout set in windows
Thank you! We'll take a look and see if we can do something similar!
This would be amazing, the delay between switching screens is tricky.. especially if you open up an app or window, and it opens on their other display.
YES! This is sooooo needed. All RMM basically have this feature. Hard to work on solving issues when you need to keep going back and forth, looking for where the prompt is
Examples: Screenconnect / DW service
Just checking if there's anything new or on the near-term roadmap for this one. Because of the long delay between switching screens, it really slows down remote work when dialogs appear on the "wrong" screen. What should be 10 second tasks take 2 minutes because of constant switching back and forth and waiting for the stream to start...
@Jacob @Level - Any update on this?
I have enjoyed exploring Level to find features that were clearly well thought before implementation. Let's not fall into cloning features from other apps for the sake of having the feature. Here is my baseline suggestion: 1. Add an option in the 'Displays' menu to show all screens at once, but also activate the mini-map so we can zoom in and out, and slide between the screens easily. 2. In the 'Displays' menu, add a shortcut to open that screen in a new window, and this secondary window would be lightweight and lacking the additional tools in the main window, but keep the two menus to change the display or scaling for that window. 3. Something we've discussed from AnyDesk is the two options to 'follow the mouse cursor' and 'follow active window' that would automatically switch to the monitor that requires focus. This can be a little jarring, and without a doubt this also means you need to precache all screens and simply hide them from our view. All three options would be an accumulation of features we've seen in other apps, but none of us like those apps.
🎉 God bless you for this feature!
