Feature requests

The SSO Support feature enables Single Sign-On integration, allowing users to log in to Level using their existing credentials from identity providers. This streamlines access, enhances security, and reduces password management hassles for both users and IT teams.

There's a lot here, so this will certainly take time, but we want to be thinking big picture. Please add/discuss ideas! Global Application View - that would show all applications installed (including version, date installed, etc) Ability to install/uninstall applications Have the ability to create a list of trusted applications, or perhaps denied applications. (probably need both) Alerting (or better yet, enforcement) when an unauthorized app is installed, or if a mandatory app is missing. (See CIS control #2) Application Search/Filters on the device page Show application versions. Ideally this is tied into repos for updating (Winget, Brew, APT) so that we can compare to the latest release. Pin an application to a specific version so that patch policies will not update it.

Device auditing provides complete audit trails, tracking who performed which actions and when. It offers session replays for terminal and remote control activities, along with detailed logs of commands executed. This ensures full accountability, transparency, and easier troubleshooting by giving IT teams a clear history of device interactions.

Create folders Rename folders/files Delete folders/files Download multiple files or perhaps folders Move/copy files Show sizes of folders so that techs can easily find offending large files/folders. Have a visual representation of the disk used space/free space Show contents and allow editing of text-based file types.

Add the ability to deny specific patches from being installed.

A crowd favorite, this sleek dark mode theme not only reduces eye strain but also brings a modern, polished look to the Level interface. Perfect for late-night troubleshooting or anyone who just loves the cool, dark vibe, it makes working in low-light environments easier and way more stylish.

Bring seamless remote support to Linux distributions with a GUI. IT teams can now troubleshoot, manage, and control Linux devices just as easily as Windows or macOS, making Level a truly cross-platform solution.

Please add the ability to search devices by serial number or MAC address. They are commonly used as identifiers in systems/inventory and would help techs quickly locate a device.

Add the ability to add a logo that will show up in end-user notifications instead of the default Level logo.

The Expanded Permissions feature allows admins to restrict access to different components within Level. Some ideas: Read-only access Removing specific components (remote control, automations, etc) End-user account that only has access to a single agent. See https://feedback.level.io/p/end-user-access

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The ability to add custom fields to the device listing.

Allow screen scaling when viewing on a large or small display.

There are a number of tables in the app where some columns are not sortable. I will combine a few related requests into this master item.

Currently you have to write a script or remote control a machine. Make it removable in the Application Section.

It would be nice to have the functionality to set parameters to mark a device as "old", i.e., it hasn't connected in x amount of days. Further, it would be nice to build an automation to automatically purge devices marked as old after a set amount of time. For example, if a device hasn't been online in 60 days, let's mark it as "Old," maybe with a Tag. If it comes back online, the Tag can be removed, but if it's offline for an additional 30 days, it's automatically deleted.

Allow automations to be configured to skip offline devices instead of queueing execution for when they come back online.

Allow uploading files to endpoints as well as downloading files from endpoints across Windows, macOS, and Linux. Ability to upload/download files from Automation Actions to endpoints. Centralized storage of ISOs that can be shared across Automations.

Add native ability to manage encryption for Windows (BitLocker), macOS (FileVault), and Linux (LUKS). This includes all of the following, native Level functionality with no coding required. Enable Encryption Store recovery key Rotation of recovery key Disable Encryption